Please allow 48 working hours for collection
If you leave a prescription request on a Friday evening, it may not be ready for collection until Tuesday evening.
Please use the tear-off slip on the right hand side of your previous prescription and tick the items that you require. Pay attention to the review date and other messages printed on the slip.
If you call personally at the surgery, please place your request in the box at the front door or in the waiting room.
You can also request your medication at your local pharmacy.
Please note that we cannot accept prescription requests by telephone; unless it is a request for medicine to support palliative care, or end-of-life.
We endeavour to guarantee 48 working hours to process medication requests made online, and typically we do complete requests for authorised repeat prescriptions where there is no query within a few working hours of the request being made.
To make this service even more convenient, please register for EPS (Electronic Prescribing Service) with your pharmacist: When you request medication, the doctors authorise this and the prescription is sent electronically to your nominated pharmacy, saving you a trip to the surgery to pick up a printed prescription.
Additionally, you can send us a comment about your usual medication, for example, to tell us you are requesting prescriptions early in preparation for your holiday. However, please note this is not a general messaging facility and it should be used only in reference to medication which appears on your list and only when a prescription is required. Please DO NOT request items you don’t actually want simply to send us a message.
We strongly urge all patients to read about medications you are taking, so you are fully aware of what they do, how they work and potential side-effects – use the ‘search’ function on the surgery website homepage and type in the name of the medication.
Please note: this service should only be used to request medication which has been authorised for repeat issue by your GP or pharmacist. Please DO NOT use this service to try to request any other items. If an item you think you need does not appear on your list, you will need to discuss the request with a GP or practice pharmacist, so please contact the surgery.