Our receptionist Charlotte can understand limited British Sign Language (BSL).
Level 1 qualification

Email

For ease of access for our Deaf patients, we now have an email address that you can use to contact us!
Please visit the surgery for the details.

Interpreter

If you need an interpreter for an appointment with the doctor or nurse, please tell us.

We can arrange an interpreter to be present at your appointment.

NHS 111 BSL Service

Sign language

NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter. The BSL interpreter will call an NHS 111 adviser on your behalf and you’re then able to have a real-time conversation with the NHS 111 adviser, via the interpreter.

Visit NHS 111 BSL interpreter service for more details.

Android

Apple

999 For the Deaf / Hard of Hearing

A national text number has been set up that allows Deaf people, or people with hearing difficulties, to get 999 help quickly. But, unlike hearing people, they must register their phones before they make a call.

The video below explains in BSL how to register your mobile phone for the text service.

Children and Young People

My Life, My Health - ‘Hello I’m deaf’ wallet card

Useful Health Words

My life, My Health- Supporting your deaf teenager to manage healthcare appointments.

My Life, My Health- Supporting deaf teenagers during their appointments

My Life, My Health- Communicating when I visit my doctor factsheet

My Life, My Health- Ready to go to the doctor by yourself factsheet

My Life, My Health- Booking an appointment to visit my doctor factsheet

My Life, My Health- ‘Are you ready to go to the doctor by yourself’ quiz sheet

Help and Advice - British Sign Language (BSL) and the doctor

Funky Kids

 “Funky Kids is a local based Community Group. Serving the needs of families whom are affected by deafness or have hearing impairments, throughout the Midlands and surrounding areas. Our aim is to provide social and recreational activities for these families.”

 

Cancer

Macmillan Information In BSL

Macmillan’s British Sign Language cancer information videos are there to help you understand and cope with cancer. They cover what cancer is, signs and symptoms of cancer, what to expect if you are diagnosed, living with cancer, diet and cancer, coping with side effects, and cancer treatments.

Click here to visit the website, and watch these videos.

Be Clear on Cancer BSL Videos:

Blood in Pee

Image result for nhs blood in peeClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Breast Cancer

Image result for nhs breast cancer be clear on cancerClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Breathlessness

Image result for nhs be clear on cancer breathlessnessClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Ovarian Cancer

Image result for nhs be clear on cancer ovarianClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Lung Cancer

Image result for nhs be clear on cancer lung cancerClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Bowel Cancer

Image result for nhs be clear on cancer bowel cancerClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Skin Cancer

Image result for nhs be clear on cancer skin cancerClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Oesophagogastric Cancer

Image result for nhs be clear on cancer oesophagogastric cancerClick on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Mental Health

SignHealth partners with Shout and launches a new Crisis Text Line for Deaf people

Today on World Suicide Prevention Day, SignHealth is proud to announce the launch of a new Crisis Text Line powered by Shout UK. The text-based crisis number provides support to anybody who feels they can’t cope. If you have suicidal thoughts and need urgent help with a crisis please text DEAF to 85258.

Posted by SignHealth Charity on Tuesday, September 10, 2019

Mental Health Self-Help Information in BSL

You can access a variety of self help resources with information to help you with anxiety, stress, abuse, and others. Each of the leaflets can be viewed easily on your mobile device via the apps available for iPad, iPhone, and Android.

Each leaflet has a BSL video that you can watch.

You can also view and print easy read versions of the leaflets.

 Click here to view in your browser

Android

For iPad

For iPhone

Psychological Therapies Service in BSL - Provided by SignHealth

“BSL Healthy Minds is a psychological therapy service provided by SignHealth, a charity dedicated to making sure Deaf people in the UK get the same level of access to health services as hearing people.”

Image result for internet icon Click here to visit their website (includes BSL information videos)

How to be referred to this service:

  1. See the GP – You can book an appointment with a GP and ask to be referred.
  2. Self refer –  Click here to complete the online self referral form

Deaf CAMHS

“The Deaf Child and Adolescent Mental Health Service provides a specialist mental health service for deaf and hearing impaired children with a range of emotional and behavioural problems. This is a specialist team covering Central England with teams based in Dudley, Nottingham and Oxford which provide access to services as close to home as possible reducing travelling time for children young people and their families.”

 Click here to view their website

 Click here to view the leaflet

Walsall Talking Therapies Service

 “Our Walsall Talking Therapies Service supports people with depression and anxiety symptoms. We can help people aged 17 and over who are registered with a Walsall GP.
Depending on your needs, we can provide many kinds of treatments in line with best practice, such as Cognitive Behavioural Therapy, Eye Movement Desensitisation and Reprocessing, guided self-help, Computerised Cognitive Behavioural Therapy (cCBT) and our series of six, weekly wellbeing courses.”

You will see a counsellor with an interpreter

SignHealth

SignHealth - Health Advice In BSL

“Health Advice is hard to come by in sign language. It’s one of the reasons that Deaf people are more likely to be undiagnosed, or poorly treated, for a range of health conditions.

The modern NHS wants patients to be well informed and to make their own healthy choices, but it doesn’t give Deaf people the information or the tools they need to do that.

SignHealth is growing this library of health videos, to provide Deaf people with information on common, life-threatening and life-changing conditions and events.”

Click each button below to view SignHealth’s information:

  

  

  

Carers

Deaf Plus

“A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction and cannot cope without their support.

Anyone could be a carer – a 16-year-old girl looking after a parent with a disability, a 40-year-old man caring for his partner who has terminal cancer, or an 80-year-old woman looking after her husband who has dementia.”

If that is you, Deaf Plus can support you

 Click here to view their website

Dementia

Alzheimer's SocietyAll the BSL videos below can be viewed on Alzheimer’s Society’s website

What is dementia?

What is Alzheimer’s disease?

What is vascular dementia?

What is dementia with Lewy bodies (DLB)?

What is frontotemporal dementia (FTD)?

Risk factors for dementia

British Deaf AssociationClick here to watch the British Deaf Association’s BSL video 

Risk Factors for Dementia

  1. Smoking – people who smoke have a 70% higher risk of Dementia compared to those who don’t smoke
  2. Exercise – simple exercise can help to prevent Type II diabetes, which is associated with risk of Dementia.
  3. Diet – Making changes to your diet can help to reduce your blood pressure, lose weight or prevent Type II diabetes
  4. Alcohol – The evidence surrounding alcohol is mixed, however if you are a heavy drinker, over a long period of time, this can increase your risk of developing Dementia

If you would like further information, you can have a look at : www.agescotland.org.uk

Zebra Access

 “Zebra Access is a Deaf-led charity dedicated to ensuring that all Deaf and Hard of Hearing people enjoy equal participation and access without communication barriers.

We aim to provide Deaf role models, enabling Deaf and Hard of Hearing people to have self belief and confidence to achieve their aspirations by breaking down barriers. We provide services to support Deaf and Hard of Hearing individuals along with a variety of events, clubs and activities. We also deliver Deaf Awareness and BSL training to organisations and individuals who work with Deaf and Hard of Hearing communities and individuals.”

Deaf World

Deaf World has been a registered charity since January 2009 and works in partnership with hearing impaired young people aged between 11 and 25 living in the West Midlands.

The aims of Deaf World are to meet the diverse educational, social, cultural, leisure, training, employment and linguistic needs of the young community. Deaf Word has also worked in partnership with Sandwell and Birmingham youth service provision and Wodensborough School to successfully deliver a programme of activities, for example:

  • 5 outdoor activities residential in the Peak District and North Wales
  • 2 Vehicle education programmes
  • 6 day trips
  • Organised fund-raising events
  • Held meetings with young people and parents/carers
  • Delivered a health and well-being project commissioned by Sandwell Can Do
  • Facilitated consultation with young people
  • Worked in partnership with young people to set up the Deaf Zone youth club at the Lighthouse young people centre in Aston
  • Set up a Youth Forum
  • Supported a young person to be successful in two funding applications
  • Arranged and facilitated the provision of ‘Leadership Training’ which is commencing for youth forum members this Autumn
  • Consulted young people about the proposals from a young deaf man who is looking to set up self-defence class for young people at the Lighthouse
  • Set up a Ju Jitsu self-defence class delivered by a deaf young man at the Lighthouse
  • HI young person volunteering as admin at Deaf World for 16 hours a week

Deaf Zone Youth Club. Meets once a week and open to young people from 11 to 25 at the Lighthouse

Ju Jitsu Self Defence. Classes delivered by a deaf young man (Ju Jitsu Black Belt 1st Dan) every Saturday 2 to 3pm. Cost £1 at the Lighthouse.

Outdoor activity residential. Yearly residential

Leadership training residential. For youth forum members

Further evidence of their work can be found on the following links:

Website: http://www.deaf-world.org/
Facebook: https://www.facebook.com/deafworlduk/

Please click on the images below to view the flyers

NHS BSL Videos

Tinnitus

Click on the image to visit the NHS website.

Please scroll down to the very bottom of the page to view the BSL video.

Depression & Low Mood

Click on the image to view the BSL video.

Act F.A.S.T - Stroke

Click on the image to view the BSL video.

BSL Signed Web Resource Library

From Nottingham Healthcare NHS Foundation Trust

General Health Information

Please click on the image to access the BSL video links

Physical Health

Please click on the image to access the BSL video links

Mental Health and Wellbeing

Please click on the image to access the BSL video links

First Aid

Please click on the image to access the BSL video links

Police

Please click on the image to access the BSL video links

Hate Crime

Please click on the image to access the BSL video links

Citizens Advice Bureau

Please click on the image to access the BSL video links