- Over the Counter Medicines
- The NHS and Your Data
- Emergency information on your lock screen
- Emergency and Out of Hours Dentist
- Extra GP Appointments
- Urgent Appointment Notice
- NHS 111
- Urgent Care Centres
- GP State of Emergency
- Umbrella Medical
- Friends and Family Test
- Expert Patient Programme
Prescribing of over the counter medicines is changing!
This detailed guide is designed for healthcare professionals; though it does clearly list examples of drugs which should now be bought over the counter, and for which condition(s), in a format that the general public can understand.
The NHS and Your Data
Emergency information on your lock screen
How can I access an NHS Dentist in an emergency or out of hours?
If you have a dentist: Contact that practice directly for advice. If the practice is closed an answering machine message will provide details of how to access treatment urgent care.
If you do not have a dentist: Those who do not have a regular dentist that they routinely visit there is a dedicated urgent dental service in Walsall. The Dental Access Centre will try and see people with dental pain or swelling as soon as possible, normally on the same day and provides urgent dental treatment only.
The Dental Access Centre based at Blakenall Village Centre, Bloxwich WS3 1LZ operates an urgent dental service including the weekend and bank holidays (this includes Christmas day, Boxing day and New Year’s Day). The standard NHS emergency fee of £21.60 applies unless you are entitled to free NHS dental treatment.
Call NHS 111 for more advice and times
Don’t contact your GP, as they won’t be able to offer emergency or out-of-hours dental care.
If you’re in pain while waiting to see a dentist, take painkillers. NHS 111 can also offer other self care advice.
EXTRA GP APPOINTMENTS AVAILABLE FOR WALSALL PATIENTS
Patients registered with a Walsall GP can benefit from the Extended GP Access Service.
NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Darlaston Health Centre, Pinfold Health Centre, Broadway Medical Practice and Portland Medical Practice. The Hubs are currently run by a group of local GPS.
Since launching the service in December 2017 and up until May 2018, more than 15,500 patients have accessed the service.
When can I get an out-of-hours appointment?
Extra GP appointments will be available between:
- 6.30pm – 9pm weekdays (all four Hubs)
- 10am – 3pm weekends (excluding Darlaston Health Centre & Portland Medical Practice)
- 11am – 1.30pm Bank Holidays (all four Hubs)
However, people will only be seen if they have booked an appointment.
How can I book one of these appointments?
A dedicated number has been set up and appointments can be booked by calling: 01922 501999 during the following times:
- 8am – 9pm weekdays
- 10am – 3pm weekends
- 11am – 1pm bank holidays
NHS 111 will also be able to book an appointment for you if they feel you need to see a GP.
Do I need to be registered at one of the four surgeries where the Hubs are based to use the service?
No, you can be registered with any GP in Walsall to access the extra appointments. However, please note you will need to travel to one the four Hubs (listed above).
What if I’m not registered with a Walsall GP?
If you are not a registered patient at a Walsall GP, you will not be able to access these out-of-hours appointments. More information about these services can be found on Walsall CCG’s website: www.walsallccg.nhs.uk.
When should I use the Hubs?
The extended service is for patients who require a routine or same day GP appointment, but are unable to attend during normal opening hours. However, they are not walk-in centres and you will need to book an appointment- these can be booked up to 7 days in advance. Please note that both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.
MANY THANKS FOR YOUR ASSISTANCE.
NHS 111 is a free helpline which is available 24 hours a day, 7 day a week. A trained member of staff can provide over the phone advice and direct you to the most appropriate NHS service in your area. You should use NHS 111 service if you urgently need medical help or advice, but it’s not a life threatening situation.
Urgent Care Centres
Both Urgent Care Centres are open 7 days a week. Urgent Care Centres offers fast, convenient and expert care for injuries and illnesses that are urgent but not life threatening. There is no need for appointments. The Urgent care Centres are located at:
Walsall Manor Hospital
Wilbraham Road, Walsall, WS2 9PS.
As of Friday 12th April 2019, the urgent care centre at the Saddler’s Centre has closed and merged with the Manor Hospital site
In the summer of 2016, we joined together with 4 other practices to become a part of the Umbrella Medical group. Our sister practices are Holland Park Surgery in Brownhills, Lichfield Street Surgery in Walsall town centre, Mossley Fields Surgery in Bloxwich, and The Limes Medical Centre in Walsall.
You can now book and cancel appointments, receive appointment reminders, and set up medication alerts on the myGP™ app. Free to download on Google Play and the Apple Store.
If you wish to manage the appointments of a child over the age of 11, please visit the practice, as this must be authorised by reception staff.
To improve our service, we are running a Friends and Family Test. A selection of patients will be sent a text asking for feedback and we would also like to request all patients who visit this website to give us your opinion, using the ‘Feedback’ tab above. For more information on the Friends and Family Test, please visit NHS Choices
The Self Care Management Programme (known as The Expert Patients Programme) aims to help participants to increase confidence, take more care of their health by learning new skills to manage their conditions better on a daily basis and ultimately improve their quality of life.
You can now find us on Facebook, keeping you up to date with important health information, and upcoming PPG Meeting dates. Any lost items found at the surgery will also be posted here.