EXTRA GP APPOINTMENTS AVAILABLE FOR WALSALL PATIENTS

Patients registered with a Walsall GP can benefit from the Extended GP Access Service.

NHS Walsall Clinical Commissioning Group (CCG) has worked with local GPs to create four Hubs based at Darlaston Health Centre, Pinfold Health Centre, Broadway Medical Practice and Portland Medical Practice. The Hubs are currently run by a group of local GPS.
Since launching the service in December 2017 and up until May 2018, more than 15,500 patients have accessed the service.

When can I get an out-of-hours appointment?

Extra GP appointments will be available between:

  • 6.30pm – 9pm weekdays (all four Hubs)
  • 10am – 3pm weekends (excluding Darlaston Health Centre & Portland Medical Practice)
  • 11am – 1.30pm Bank Holidays (all four Hubs)

However, people will only be seen if they have booked an appointment.

How can I book one of these appointments?

A dedicated number has been set up and appointments can be booked by calling: 01922 501999 during the following times:

  • 8am – 9pm weekdays
  • 10am – 3pm weekends
  • 11am – 1pm bank holidays

NHS 111 will also be able to book an appointment for you if they feel you need to see a GP.

Do I need to be registered at one of the four surgeries where the Hubs are based to use the service?

No, you can be registered with any GP in Walsall to access the extra appointments. However, please note you will need to travel to one the four Hubs (listed above).

What if I’m not registered with a Walsall GP?

If you are not a registered patient at a Walsall GP, you will not be able to access these out-of-hours appointments. More information about these services can be found on Walsall CCG’s website: www.walsallccg.nhs.uk.

When should I use the Hubs?

The extended service is for patients who require a routine or same day GP appointment, but are unable to attend during normal opening hours. However, they are not walk-in centres and you will need to book an appointment- these can be booked up to 7 days in advance. Please note that both of Walsall’s urgent care centres and its A&E department will still be open as normal for people to use in serious or life threatening emergencies.

IMPORTANT PATIENT NOTICE
THE PRACTICE CURRENTLY OPERATES A RELEASE OF URGENT ON THE DAY APPOINTMENTS AT 8AM AND AFTERNOON URGENT APPOINTMENTS ARE RELEASED AT 1PM.
SINCE MONDAY 16TH JULY ALL URGENT ON THE DAY APPOINTMENTS WILL BE RELEASED AT 8AM.
THERE WILL BE NO FURTHER URGENT APPOINTMENTS RELEASED AT 1PM.

MANY THANKS FOR YOUR ASSISTANCE.
KERRY BLAKEMORE
LOCALITY MANAGER.

Public Patient Participation Meeting

“Get Involved:
Come and join us at our first public Patient Participation meeting and help shape how local health services are designed and commissioned.

Everyone is Welcome:
Members of Patient Reference Groups, Patient Participation Groups, charity and voluntary sector organisations, patients and public are all welcome.

Book your place:
Places are limited, so if you would like to attend this meeting here’s how you can book your place;

– 01922 603 062
– ccgcomms@walsall.nhs.uk
– https://bit.ly/2H2qHm4

Light refreshments will be provided”

– Walsall CCG

NHS 111

NHS 111 is a free helpline which is available 24 hours a day, 7 day a week. A trained member of staff can provide over the phone advice and direct you to the most appropriate NHS service in your area. You should use NHS 111 service if you urgently need medical help or advice, but it’s not a life threatening situation.

Urgent Care Centres

Both Urgent Care Centres are open 7 days a week. Urgent Care Centres offers fast,  convenient and expert  care for injuries and illnesses that are urgent but not life threatening. There is no need for appointments. The Urgent care Centres are located at:

Walsall Manor Hospital
Wilbraham Road, Walsall, WS2 9PS.

Saddlers Centre,

Bridgeman Street (access via Bridgeman Street only),

Walsall, WS1 1YT.

GP State of Emergency

Umbrella Medical

In the summer of 2016, we joined together with 4 other practices to become a part of the Umbrella Medical group. Our sister practices are Holland Park Surgery in Brownhills, Lichfield Street Surgery in Walsall town centre, Mossley Fields Surgery in Bloxwich, and The Limes Medical Centre in Walsall.

myGP

You can now book and cancel appointments, receive appointment reminders, and set up medication alerts on the myGP™ app. Free to download on Google Play and the Apple Store.

If you wish to manage the appointments of a child over the age of 11, please visit the practice, as this must be authorised by reception staff.

Friends and Family Test

To improve our service, we are running a Friends and Family Test.  A selection of patients will be sent a text asking for feedback and we would also like to request all patients who visit this website to give us your opinion, using the ‘Feedback’ tab above.  For more information on the Friends and Family Test, please visit NHS Choices

Expert Patient Programme

The Self Care Management Programme (known as The Expert Patients Programme) aims to help participants to increase confidence, take more care of their health by learning new skills to manage their conditions better on a daily basis and ultimately improve their quality of life.

Facebook

You can now find us on Facebook, keeping you up to date with important health information, and upcoming PPG Meeting dates. Any lost items found at the surgery will also be posted here.