When We Are Closed

Call 999 in an Emergency
– chest pains and/or shortness of breath constitute an emergency

If you are unsure, call 111

Out of Hours Services

From 6.30pm – 8.00am Monday to Friday or anytime at the weekend or bank holidays, please call 111
Calls to the NHS 111 number are free from mobiles and from landlines

From 1.00pm – 3.00pm weekdays and all Thursday afternoons, please call Waldoc on 01922 501999

(We are still open from 1.00 – 3.00pm for the collection of prescription scripts, however)

NHS 111

Call 111 if:

  • You need medical help fast but it’s not a 999 emergency
  • You think you need to go to A&E or need another NHS urgent care service
  • You don’t know who to call
  • You need health information or reassurance about what to do nextThe NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics
    They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist
    Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to
    If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you
    Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care

Urgent Care Centres

If you need urgent care quickly, and can’t wait for an appointment with one of our doctors, visit one of the two Urgent Care Centres.