Repeat Prescription Requests

Please allow 48 working hours to process your request

If you leave a prescription request on a Friday evening, it may not be ready for collection until Tuesday evening.

How can I order my medication?

  • Written Request

    If you have it, please use the tear-off slip on the right hand side of your previous prescription and tick the items that you require. Pay attention to the review date and other messages printed on the slip. If you don’t have this, you can write write your request on any piece of paper. Please make sure you write your name, date of birth and address.

  • Visit the Surgery

    If you call personally at the surgery, please place your request in the box at the front door or in the waiting room. There is also a black post box located on the front gate next to the road, if you pass by when we are closed.

  • Pharmacy

    You can also request your medication at your local pharmacy.

  • Online

    Please click here to request your medication online. To make this service even more convenient, please register for EPS (Electronic Prescribing Service) with your pharmacist (details at the bottom of this page)

    Additionally, you can send us a comment about your usual medication, for example, to tell us you are requesting prescriptions early in preparation for your holiday. However, please note this is not a general messaging facility and it should be used only in reference to medication which appears on your list and only when a prescription is required. Please DO NOT request items you don’t actually want simply to send us a message.

Please note: you should only request medication which has been authorised for repeat issue by your GP, consultant or pharmacist. Please DO NOT use this service to try to request any other items. If an item you think you need does not appear on your list, you will need to discuss the request with a GP or practice pharmacist, so please contact the surgery.

Please note we cannot accept requests for medication via the following:

  • Telephone

    Unless it is a request for medicine to support palliative care, or end-of-life. Please use the methods listed above instead.

  • Email

    We do not have an email address available to patients. Please use the methods listed above instead.

  • Fax

    We no longer have a fax machine. Please use the methods listed above instead.

  • Text

    The text messaging service is for reminders and notifications only. It is not monitored in real-time. Please use the methods listed above instead.

Electronic Prescribing Service (EPS)

To make the online service even more convenient, please register for EPS (Electronic Prescribing Service) with your pharmacist: When you request medication, the doctors authorise this and the prescription is sent electronically to your nominated pharmacy, saving you a trip to the surgery to pick up a printed prescriptionAdditionally, use this service if you would like to send us a medication-related query. For example, to request prescriptions in preparation for your holiday

Know your medications

We strongly urge all patients to read about medications you are taking, so you are fully aware of what they do, how they work and potential side-effects – use the ‘search’ function on the surgery website homepage and type in the name of the medication