⚠️ Scam Alert – NHS App Emails ⚠️

Beware of Covid Pass Scams

Recently there has been a spike in scams around the Covid Passes. The pressures of COVID-19 are still being felt across the NHS, with its staff and resources continuing to deliver services under increasing demands. Some people are taking advantage of this strain, and have created fake websites claiming to sell covid passes. These sorts of scams target NHS patients, people who may be vulnerable.

In response to these scams, the NHS has put together an awareness resource to help the general public know how to tell how to get a genuine Covid Pass (as seen below). Whilst this lies outside of the NHSCFA’s remit, we want to support the NHS and ensure its patients are protected.

Remember:

  • The NHS App is FREE
  • The NHS COVID PASS is FREE
  • The NHS will NEVER ask for payment or any financial details

For information on how to get your FREE NHS COVID PASS visit – NHS COVID Pass – NHS (www.nhs.uk)

If you have received an email regarding the NHS App, COVID-19 App, or regarding the COVID Pass please first make sure it is genuine, especially if it was unexpected.

Emails were sent from NHS England to patients in September 2020 urging to download the Test and Trace app. Please click here to see examples of the information included in these legitimate emails.

DO NOT CLICK ON ANY LINKS IN THE EMAILS

Sometimes the email will tell you that your account has been compromised, or that you need to verify some details. These emails will usually include a link for you to click on. If you are concerned about your account please do not click the link! Instead, go to the app as normal from your phone and log in there, or log into the NHS website (https://www.nhsapp.service.nhs.uk/login)

If you receive a suspicious email, promptly delete them. Do not click on any attachments or links.